We are East Africa Printing Company (EAPC), East Africa’s most modern printing company. Based in Nairobi,we are looking for a professional and customer service-oriented Store Manager to oversee daily operations at our store of our freshly founded B2C-brand. As the store manager, you supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you also demonstrate outstanding leadership and interpersonal skills.

Responsibilities for this position holder include:

  • Deliver excellent service to ensure high levels of customer satisfaction.
  • Motivate the sales team to meet sales objectives by hiring, training and mentoring staff.
  • Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Respond to customer complaints and concerns in a professional manner.
  • Ensure store compliance with health and safety regulations.
  • Develop and arrange promotional material and in-store displays.
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Undertake store administration duties such as managing store budgets and updating financial records.
  • Monitor inventory levels and order new items

Requirements for this position:

  • You work in our B2C-focussed sub-brand
  • You are responsible for the performance of our newly founded store in Nairobi
  •  Start date: end Feb/beginning March
  • full-time
  • Preferably experience with retail sector

We describe our culture as:

  • innovative and risk-taking
  • results-focused with strong performance culture
  • cooperative and collaborative

Did we catch your attention? Then send us your application documents to info@eapc.co.ke right away!

Please include a cover letter in your application. Applications without a cover letter will not be considered.